Job Opening: City Resource Navigator (Part-Time) at REACH Center

City Resource Navigator (Part-Time)

The REACH Center, Tacoma, WA

Click here to download this job listing as a Word Document

Organization Description: The REACH Center works with nearly 3,000 at-risk youth and young adults ages 16-24 each year to provide them with educational opportunities, career development, peer mentoring, and other supportive services. REACH has a strong track record of leveraging institutional partnerships to serve young people, and coordinates programs that annually place over 500 people in jobs, graduate 50 students on average from GED classes, and provide permanent housing for up to 75 youth experiencing homelessness.

REACH is at the forefront of youth development, career readiness, and the fight against youth homelessness in the Greater Puget Sound Region. The work of the REACH Center contributes to positive systems change and has sparked interest in widespread replication of the REACH service delivery model.

Job Description: The REACH Center is seeking to hire a resident of the Hilltop, Lincoln Area, or South End neighborhoods of Tacoma as a City Resource Navigator to connect 16-24-year-old residents of the City of Tacoma with public resources and resources at The REACH Center. Past participation in the Summer Jobs 253 program is highly desirable but not required. Under the supervision of the Intake and Outreach Coordinator, the City Resource Navigator will conduct door-to-door outreach, oversee workshops at REACH, and connect participants in REACH programs to other resources they qualify for. The City Resource Navigator will track progress and develop data reports for progress monitoring. Access to reliable transportation is required. This position is fully funded for two years, and continuation of this position is dependent upon renewal of the project contract with the City of Tacoma. This position is based at The REACH Center.


  • Conduct door-to-door outreach in the Hilltop, Lincoln Area, and South End neighborhoods of Tacoma to connect 16-24-year-old residents of the City of Tacoma with public resources and resources at The REACH Center.
  • Organize and oversee workshops for 16-24-year-olds that cover information of public resources, opportunities at REACH, and other topics.
  • Develop and implement a satisfaction and learning survey for workshop attendees.
  • Ensure the overall project goals, including number served, is met or exceeded, with support from the Intake and Outreach Coordinator.
  • Enter data into the REACH ETO database and other databases on a regular basis.
  • Other duties as assigned.

Education, Skills & Experience:

  • Education
    • High school diploma or GED required. Bachelor’s degree is desirable but not required.
  • Skills
    • Ability to conduct door-to-door outreach and comfort speaking in front of groups.
    • High degree of emotional maturity and cultural competence, particularly as it relates to working with LGBTQ populations and at-risk youth and young adults.
    • Ability to work with individuals of varying skills and backgrounds.
    • Ability to organize and prioritize multiple tasks.
    • Familiarity with Microsoft Office Suite.
    • Ability to work as part of a team and adapt to changing needs, priorities, and timelines.
    • Excellent oral and written communication skills with strong attention to detail.
    • Flexibility and adaptability with work schedule, which may include occasional evenings or weekends.
  • Experience
    • Applicants must be residents of one of the following neighborhoods: Lincoln Area (I-5 to S. 40th Street between I-5 and SR-7), Hilltop (Sprague to Fawcett Avenues between 6th Avenue and I-5), or South End (72nd Street to 96th Street between I-5 and McKinley Avenue).
    • Past participation in the Summer Jobs 253 program is desireable but not required.
    • Training in the following is desirable but not required:
      • trauma informed care
      • LGBTQ cultural competency
      • racial equity and anti-racist institutions
      • domestic violence
      • commercial and sexual exploitation of children (CSEC)
      • vicarious trauma
  • Also Required
    • Washington Drivers License and business-use vehicle insurance required by time of hire.

Compensation: $16/hour, depending on qualifications. This position is a contract, part-time position and the work schedule may range from 10 to 35 hours per week. This is a contract-funded position and its continuation beyond December of 2018 is contingent on contract renewal.

Application Process

Email a cover letter, resume, and three professional references to

📞 Questions? Please contact The REACH Center at (253) 573-6590.

Additional Information

Tacoma Community House is the fiscal sponsor of The REACH Center. While all work-related duties will be performed at and for The REACH Center, this position will be filled by Tacoma Community House, one of the longest-serving nonprofits in Tacoma.

Tacoma Community House is committed to increasing the diversity of its staff and clients and to strengthening sensitivity to diversity throughout the agency. TCH is an equal opportunity employer and service provider and does not discriminate on the basis of race, color, sex, age, religion, creed, disability, national origin, political or union affiliation, marital status, sexual orientation, Vietnam era veteran status or other non bona fide job requirement. Applicants in need of accommodations during their interview are encouraged to call Tacoma Community House at (253) 383-3951.

Tacoma Community House is an equal opportunity employer.