We’re Hiring! Employment Coach

Tacoma Community House is a nationally respected, community-based service center for immigrants, refugees, and members of the South Sound community seeking enrichment and pathways to self-sufficiency. Since 1910, we have helped countless individuals gain the skills they need to transition out of poverty, navigate a new culture, and find personal and professional success.

POSITION TITLE: Employment Coach  REPORTS TO:  Employment Services Manager 
EMPLOYMENT TYPE:  Full-Time Non-Exempt  SALARY RANGE:  $17.50 – $18.50/hr DOE 
SCHEDULE:  Typically 8 am -5 pm, Monday to Friday  APPLICATION DEADLINE:  Priority
Application Deadline 8/16/2019 

Our Employment Services Department offers training, coaching, resource navigation, internships, networking, workshops, and supportive services for adults who want to improve their skills, build self-confidence, and find a job that aligns with their financial and career goals. We partner with dozens of local employers seeking qualified individuals and host frequent hiring events. The Employment Services team is committed to leveraging our individual and combined strengths in service of our clients through teamwork, innovation, and collaboration.

The Employment Coach provides outreach, career counseling, employment training and information, job search skills, workshop facilitation, job placement and follow-up, and referral to other community resources. 

Because Tacoma Community House primarily serves immigrant and refugee communities, bilingual and multilingual candidates are strongly encouraged to apply. 


• Provide employment and career case management to adults

• Work as part of a team providing employment readiness programs, including coaching, resource navigation, and facilitating program activities and events

• Follow program guidelines and meet contracted outcomes for service delivery to ensure the success of applicants enrolled in the program

• Accurately prepare and maintain files and data required for reporting to funders

• Assist in creating strategies that will lead participants to sustainable wages and career progression, including developing job sites for internships and placement

• Facilitate weekly, monthly, and quarterly workshops and trainings for a diverse group of adult participants

• Enter and maintain information in agency and funder databases, according to contract and program deadlines and requirements

• Assist in developing and implementing programs to enhance services with community partners and attend partner meetings

• Travel within the community to attend meetings and connect with partners, including worksites, service providers, and educational institutions

• Other duties as assigned


• Deep respect for underserved communities and adult learners

• Commitment to inclusivity and equity, as a goal and an approach

• Demonstrated ability to establish rapport with diverse groups of people

• Ability to work collaboratively with community partners, including employers, clients, government agencies, and service providers

• Ability to work independently in a team environment

• Commitment to confidentiality in client services

• Desire to innovate, and implement resourcefully as an individual contributor and within the team

• Willingness to admit mistakes, learn new things, lead and follow

• Proficient computer skills, including data entry and word processing

• Valid driver’s license, personal vehicle, and proof of insurance


• Bilingual or multilingual

• Knowledge of Pierce County resources for low-income populations

• Knowledge and understanding of Pierce County’s immigrant and refugee population

• Bachelor’s degree in social services or related field OR equivalent combination of related experience and/or education

• Experience implementing program guidelines and establishing and maintaining effective working relationships with clients

• Experience working with people from diverse cultural, educational, and economic backgrounds

• Knowledge of databases, including eJAS and Salesforce


• Willingness to submit a background check and openly discuss

• Valid driver’s license, personal vehicle, and proof of insurance


Please e-mail a Cover Letter that specifically addresses how your background makes you the best fit for this position, your resume, and five (5) References to Jobs@TacomaCommunityHouse.org.


Your paycheck is only part of your total compensation package. Employees also have access to a benefits package worth about 25% of your salary. 

Compensation: $17.50 – $18.50 depending on qualifications.

Insurance: We offer a comprehensive health care benefits package including medical, dental, and basic life insurance.

Retirement: Tacoma Community House employees may participate in a 403b plan which includes generous support from the Agency after 1 year of service.

Vacation & Leave: Leave benefits to include 12 days of paid vacation in the first year, 10 paid holidays, and 12 days of paid sick leave per year.

We Are a Welcoming Workplace 

Inclusion and empowerment are an integral part of who we are – our history, our culture, our identity. These values lead us in our operations as we strive to build and nurture a workforce that reflects the communities we serve and connects to each other in our dedication to equity and social justice. 

Tacoma Community House is an Equal Opportunity Employer 

In our relationships with staff, our participants, and our community, Tacoma Community House does not discriminate on the basis of race, color, sex, religion, creed, age, national origin, marital or military status, sexual orientation, gender identity, the presence or perception of any sensory, mental, or physical disability, genetic information, or any other status or characteristic protected by local, state or federal law. Applicants in need of accommodations are encouraged to call (253) 383-3951.