Employment Services Outreach Lead
Employment Services Manager
10.5 months, 1700 hours
Tacoma Community House is a nationally respected, community-based service center for immigrants, refugees, and members of the South Sound community seeking enrichment and pathways to self-sufficiency. Since 1910, we have helped countless individuals gain the skills they need to transition out of poverty, navigate a new culture, and find personal and professional success.
Our Employment Services Department offers training, coaching, resource navigation, internships, networking, workshops, and supportive services for adults who want to improve their skills, build self-confidence, and find a job that aligns with their financial and career goals. We partner with dozens of local employers seeking qualified individuals and host frequent hiring events. The Employment Services team is committed to leveraging our individual and combined strengths in service of our clients through teamwork, innovation, and collaboration.
The AmeriCorps member will increase Tacoma Community House’s capacity to serve community members seeking employment. The AmeriCorps member enables TCH to provide employment readiness and job search services to individuals who would not otherwise be served. The member will collaborate with TCH staff to assist participants in gaining employment. The member will provide the following services to community members: (1) Outreach to underserved communities, (2) Worksite recruitment and development, and (3) Client Engagement, including Job Readiness Workshops.
- The member will assist in the development, coordination, and implementation of outreach strategies, focused on underserved communities, including the underemployed.
- Collaborate with the Marketing and Development department to develop new marketing materials and strategies.
- Develop and refine outreach efforts with staff and client input
- Lead direct community outreach. Including attending community events, participating in local collaboratives, and partnering with organizations and businesses
Worksite recruitment and development::
- The member will assist with worksite recruitment and internship development by identifying and meeting with potential partners
- The member will increase internship capacity by helping develop processes for communication and info-sharing with worksites, including timesheets, agreements, and evaluations
- The members will assist with the launch of quarterly worksite supervisor trainings
- The member will assist in facilitating job readiness workshops for Employment Services clients, including those with Limited English Proficiency.
- The member will increase capacity by providing individual assistance and resources to community members who would not otherwise be served. This will include advising community members on job search practices, resumes, and interviewing skills.
- The member will assist in file and data management through the creation and maintenance of accurate files
- Maintain accuracy and confidentiality in all file management, both physical and digital
- The member will support new protocols and entry into the Salesforce database
- The member will provide department support through individual employment coaching, workshop facilitation, and employer engagement.
SUCCESSFUL CANDIDATES MUST DEMONSTRATE THE FOLLOWING
Include credentials that are required. These do not need to be split into the categories shown below nor filled out in full.
- Have a Bachelor’s degree -OR- some college with work experience
- Strong desire and commitment to serve diverse populations from around the globe
- Able to effectively communicate (orally and written) in English
- Possess strong time management, organization, and customer service skills
- Demonstrated ability to manage tasks independently
- Strong computer skills, including data entry, Google Suite, and word processing
- Commitment to inclusion and diversity
- Community Service Focused
Individuals with personal, shared, or lived experience as an immigrant or refugee are strongly encouraged to apply.
- Willingness to submit a background check and openly discuss
Please e-mail a Cover Letter that specifically addresses how your background makes you the best fit for this position, your Resume, and three (3) References to Jobs@TacomaCommunityHouse.org. You can also apply online through the AmeriCorps Portal HERE.
WHY BECOME AN AMERICORPS MEMBER?
“The mission of the Washington Service Corps is to promote and support community-based initiatives that:
- Strengthen the capacity of local governments and nonprofit organizations, including faith-based and small community-based organizations, to assist individuals, families and communities in need;
- Encourage and value diversity by serving geographically diverse communities;
- Recruit a diverse applicant pool that includes young and older adults, a balance of individuals who have not attended college and those with college experience, men and women, individuals with disabilities and individuals of all races, ethnicities, faiths and economic backgrounds; and
- Increase the amount of volunteering and civic engagement in Washington State by recruiting, supporting and managing volunteers.”
For information about program benefits, please visit the Washington Service Corps website.
We Are a Welcoming Workplace
Inclusion and empowerment are an integral part of who we are – our history, our culture, our identity. These values lead us in our operations as we strive to build and nurture a workforce that reflects the communities we serve and connects to each other in our dedication to equity and social justice.
Tacoma Community House is an Equal Opportunity Employer
In our relationships with staff, our participants, and our community, Tacoma Community House does not discriminate on the basis of race, color, sex, religion, creed, age, national origin, marital or military status, sexual orientation, gender identity, the presence or perception of any sensory, mental, or physical disability, genetic information, or any other status or characteristic protected by local, state or federal law. Applicants in need of accommodations are encouraged to call (253) 383-3951.