Hiring: Employment Services Coordinator (AmeriCorps)

Tacoma Community House (TCH) seeks an AmeriCorps member to join our Employment Department as an Employment Services Coordinator for the term of September 1, 2018 to July 15, 2019. This position will increase TCH’s capacity to serve community members seeking employment by providing individual career coaching, job readiness workshops, and job development/placement services.

This position receives a monthly stipend and benefits through AmeriCorps, and is contingent on funding.


Key Duties and Responsibilities

Language Access Project

  • Assist in the development, coordination, and creation of Language Access videos, translating relevant agency and Employment Services messaging into multiple languages
  • Maintain regular communication and status updates with all stakeholders, as this project is in partnership with local colleges and community-based organizations and will tap local native-speakers for translation assistance
  • Develop and refine video scripts with staff and client input

Client and Partner Engagement

  • Assist in facilitating job readiness workshops for Employment Services clients, including those with Limited English Proficiency
  • Provide individual assistance and resources to community members who would not otherwise be served (e.g., advising community members on job search practices, resumes, and interviewing skills)
  • Assist in the coordination of our Employer Advisory Board. This may include researching and presenting on various topics that impact job-seekers and the employment landscape in Pierce County.

Program Support

  • Assist in the transition to the SalesForce database, including collaboration with department staff on the creation and implementation of service delivery models, data entry flow, and intake best practices
  • Maintain accuracy and confidentiality in all file management, both physical and digital
  • Provide department support through individual employment coaching, workshop facilitation, and employer engagement

Volunteer Management

  • Participate in the recruitment and support of volunteers who will further the goals of the AmeriCorps project
  • Oversee the volunteer activities of the AmeriCorps project to ensure that the activities are allowable and not prohibited
  • Implement at least three new effective volunteer management practices

Additional Duties and Responsibilities

  • Utilize cultural competency when serving participants; TCH serves individuals from various countries and socio-economic levels
  • Maintain hard files in accordance with organization and funder standards
  • Maintain electronic databases and case notes in accordance with organization and funder standards
  • Conduct internal and external outreach to future participants, partners, and business connections
  • Operate general office equipment such as multi-line phones, copy machines, and fax machines

Washington Service Corps (WSC) Members

  • Washington Service Corps (WSC) members may be deployed to help support disaster response and/or recovery efforts. Sponsor organizations must agree to release Members for short term duration to assist with these efforts. Deployment may be waived if it presents undue hardship for an individual member. All deployments would be requested by the WSC unless your host organization is a disaster response organization where any requests for deployment would require initial approval by the WSC.

Qualifications

Skills

  • Strong desire and commitment to serve diverse populations from around the globe
  • Able to effectively communicate (orally and written) in English
  • Possess strong time management, organization, and customer service skills
  • Demonstrated ability to manage tasks independently
  • Strong computer skills, including data entry, Google Suite, and word processing

Education

  • Have a Bachelor’s degree -OR- some college with work experience

Physical Requirements

  • Sitting and/or standing for extended periods of time
  • Manual dexterity to include light lifting, bending, stooping, pushing, pulling, and reaching

Time Requirements

  • Ability to work a flexible schedule
  • Some evening/weekend shifts required

AmeriCorps Program Benefits 

Click here to read the AmeriCorps program benefits in full.

  • Monthly stipend
  • Basic health insurance
  • Workers compensation coverage
  • Childcare assistance
  • Education award to use for future schooling or pay off student loans
  • Student loan forbearance

Application Process

Email your cover letter, resume, and three professional references to Kerrisan Meyer, Volunteer Services Manager, at kmeyer@tacomacommunityhouse.org. Recruitment will be ongoing until the position is filled.

Term Dates: September 1, 2018 – July 15, 2019

Tacoma Community House is an equal opportunity employer. 

Tacoma Community House is committed to increasing the diversity of its staff and program participants and to strengthening sensitivity throughout the agency.

Tacoma Community House is an equal opportunity employer and service provider and does not discriminate on the basis of race, color, sex, age, religion, creed, disability, national origin, political or union affiliation, marital status, sexual orientation, Vietnam era veteran status, or other non bona-fide job requirements. Applicants in need of accommodations are encouraged to call (253) 383-3951.

Additional Information

About Tacoma Community House: Tacoma Community House is a 108-year-old Human Services agency, begun as a Settlement House to serve immigrants. Today we serve immigrants, refugees and low income youth and adults, helping them to become self-sufficient.

Mission: Tacoma Community House creates opportunities for immigrants and other community members in the Puget Sound region through comprehensive services focused on self-sufficiency, inclusion and advocacy.

Vision: We are a pathway to change, leading to generations of self-sufficient people and a region welcoming of immigrants and refugees.

Why work at Tacoma Community House? We are an agency with a long history of quality services which attracts staff with expertise and commitment to our mission. We have won many awards over the years for our services and for the quality of our workplace.