Job Opening: Employment Case Manager

Employment Case Manager

Tacoma, WA – Reports to Employment Services Manager
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Job description:

Tacoma Community House is seeking an outgoing, enthusiastic, and motivated professional that is passionate about assisting low-income residents of Pierce County find and retain employment. The Employment Department’s goal is to assist community members on their journey to self-sufficiency.

The individual in this position will provide outreach, career counseling, employment and training information, job search skills, workshop facilitation, job placement/follow-up, and conduct referrals to other community resources. The Case Manager will develop and implement programming utilizing workforce development and technology-based best practices. Other key responsibilities are listed below.

Key Responsibilities:

  • Facilitate weekly, monthly, and quarterly workshops and trainings for a diverse group of adult and youth participants
  • Provide employment and career case management to adults
  • Work as part of a team to provide employment readiness programs and arrange program activities and events
  • Assist in the development and implementation of programs to enhance internal services
  • Collaborate with community partners for partnership and programming purposes
  • Follow program guidelines as defined by agency and funders to ensure the success of applicants enrolled in programs
  • Prepare and maintain files and data required for reporting to funders
  • Meet contracted outcomes for service delivery
  • Enter and maintain information in agency and funder databases
  • Assist in creating strategies that will lead participants to potential career paths or internships
  • Other duties as assigned

Experience & Qualifications:

  • Preferred Experience
    • Experience working in counseling and employment/training programs and/or general case management
    • Experience working with persons from diverse educational, economic, and cultural backgrounds
    • Experience accurately in-putting and using database information
    • Experience executing program guidelines
    • Experience working with low income or disadvantaged populations
    • Experience working within a culturally and linguistically diverse environment
  • Preferred Qualifications
    • A Bachelor’s degree or equivalent combination of related experience and/or education
    • Multi-lingual skills
    • Program development
    • Knowledge of DSHS and eJAS
    • Knowledge of Pierce County resources for low income population

Compensation: $17.78-18.58/hour. The salary is competitive for this position and will depend on qualifications. TCH has a generous benefit package including health, dental, life insurance, and retirement. (See below for more details)

Application Process

Email a one-page cover letter, your resume, and three professional references to: Employment Services Manager at

Recruitment will be ongoing until the position is filled.

Tacoma Community House is an equal opportunity employer.
Tacoma Community House is committed to increasing the diversity of its staff and program participants and to strengthening sensitivity throughout the agency. Tacoma Community House is an equal opportunity employer and service provider and does not discriminate on the basis of race, color, sex, age, religion, creed, disability, national origin, political or union affiliation, marital status, sexual orientation, Vietnam era veteran status, or other non bona-fide job

Additional Information

About Tacoma Community House:
Tacoma Community House is a 107 year old Human Services agency, begun as a Settlement House to serve immigrants. Today we serve immigrants, refugees and low income adults, helping them to become self-sufficient.

Mission: Tacoma Community House creates opportunities for immigrants and other community members in the Puget Sound region through comprehensive services focused on self-sufficiency, inclusion and advocacy.

Vision: We are a pathway to change, leading to generations of self-sufficient people and a region welcoming of immigrants and refugees.

Why work at Tacoma Community House?
We are an agency with a long history of quality services which attracts staff with expertise and commitment to our mission. We have won many awards over the years for our services and for the quality of our workplace.

Tacoma Community House offers:
The salary is competitive for this position and will depend on qualifications. TCH has a generous benefit package including health, dental and life insurance, and retirement.

  • Compensation: Your paycheck is just part of your total compensation package. Employees also have access to an outstanding employee benefits package worth about 25% of your salary.
  • Insurance: A comprehensive health care benefits package with medical, dental and basic life insurance.
  • Retirement: We offer participation in a pension plan with generous support by the agency.
  • Vacation and leave: Leave benefits include 12 days of vacation per year in the first year; 10 paid holidays; plus additional paid time off in summer and around Christmas; and 12 days of paid sick leave per year.
  • Employee assistance: Employees may seek confidential professional help with personal or work-related problems through the Employee Assistance Program at no charge.